Effective Date: June 29, 2026

Susan Ottey, LLC ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

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Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Information submitted through contact forms

• Consultation requests

• Newsletter subscriptions

• Any information you choose to share when contacting us

We may also automatically collect certain technical information, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referral source

This information helps us improve our website, understand how visitors use our content, and create a better experience for our community.

How We Use Your Information

We may use your information to:

• Respond to questions and consultation requests

• Provide educational resources and information about our services

• Share newsletters, business updates, and valuable educational content

• Notify you about upcoming events, speaking engagements, workshops, and special offerings

• Improve our website and visitor experience

• Measure the effectiveness of our marketing and advertising

• Communicate with you about services or resources you have requested

Email Communications

If you subscribe to our email list, you may receive educational content, business updates, newsletters, event announcements, and occasional promotional communications from Susan Ottey, LLC.

You may unsubscribe at any time by clicking the Unsubscribe link included in any email or by contacting us directly.

Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Understand how visitors interact with our website

• Analyze website performance

• Personalize your experience

• Support advertising and remarketing efforts

You can adjust your browser settings to disable cookies at any time.

Advertising & Marketing

We may use trusted third-party services, including:

• Meta (Facebook & Instagram)

• Google Analytics

• Google Ads

• Wix Analytics

• Email marketing platforms

These services may use cookies, pixels, or similar technologies to help us better understand website traffic, improve our content, and deliver advertisements that may be relevant to your interests.

Home Financing

Susan Ottey is a Mortgage Loan Originator with First Signature Mortgage.

This website is intended to provide educational resources, business information, and opportunities to connect with Susan Ottey. It does not collect home financing applications, financial information, credit information, or lending documents.

If you choose to explore home financing options, you will be securely redirected to First Signature Mortgage's website to begin the application process. Any information submitted through First Signature Mortgage is governed by their Privacy Policy and all applicable federal and state lending regulations.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers that help us operate our business, such as website hosting providers, email marketing platforms, scheduling software, analytics providers, and customer relationship management systems. These providers are required to protect your information and use it only for the services they provide.

Data Security

We take reasonable administrative, technical, and physical measures to help protect the information you provide. While we work to safeguard your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

Third-Party Websites

Our website may contain links to third-party websites, including First Signature Mortgage and other external resources.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You may request to:

• Access the personal information we have about you

• Correct or update your information

• Request deletion of your information

• Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact

Susan Ottey, LLC

📧 Email: info@susanottey.com

📞 Phone: (757) 251-0779

🌐 Website: www.susanottey.com

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